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Friday, 12 May 2017
Monday, 24 April 2017
Government allowed consultancy charges/fees by pharmacists
PCI overtook regulations under own for M.Pharm course.
PCI course will be applied all over India instead of VV course Central University of Rajasthan .
PCI to follow MCI way, so that there will be similar course and rules.
Uptill now regulation for Pharmacy is done by VV university, Rajasthan and AICTE, and its difficult to coordinate between them.
Application of new PCI regulated course will change the pattern of exam conducted in Pharmacy education field, ie semester system will be applicable instead of annual exam.
Uptill now regulation for Pharmacy is done by VV university, Rajasthan and AICTE, and its difficult to coordinate between them.
Application of new PCI regulated course will change the pattern of exam conducted in Pharmacy education field, ie semester system will be applicable instead of annual exam.
Labels:
NEWS
Sunday, 9 April 2017
A day in the life of Medical Sales Representative or Pharmacy Sales Representative
The profession of medical
sales representative comes at the bottom of the pecking order when it comes to
selection of a job to start a career. A medical sales representative apparently
looks quite happy because of his neat dress and a pleasant demeanour. But
behind the pleasant appearance lies a much maligned soul because of continuous
exposure to all kinds of job related pressure. Nevertheless the day to day life
of a medical representative can be full of funny surprises and full of many
lessons during the journey of life. I
had been witness to many interesting incidences and coincidences. While most of
them helped me in learning a lot in the life, many of them were so funny that
even today I can barely manage not to chuckle when I reminisce about those good
old days. All the stories are inspired by real life experiences. Some of them
had been experienced by me. Some others were narrated by someone else. These
stories can work like a good stress busters; not only for sales professionals
but also for people in other professions. Moreover, these stories can be quite
useful for learning the fine nuances of the life of a sales guy.
Labels:
pharma sales,
thoughts
Thursday, 2 March 2017
When a physician or a pharmacist or a healthcare professional comes into a picture for mantaining health and hygiene?
Physician comes into a picture when there is a diagnosis of disease in exaggerated form and also when there is a requirement of diagnosis or medical treatment to disease of the patient
Pharmacist comes into a picture when there is a pharmacotherapeutic treatment to disease of the patient
Healthcare Professional comes into a picture to reduce incidence of diseases by providing preventive care, primary and curative care to the patient.
Surgeon comes into picture when there is requirement of a surgical treatment to condition of a patient
Labels:
thoughts
Sunday, 18 September 2016
Saturday, 17 September 2016
Patient Satisfaction In Healthcare
Today's patient is our consumer who unlike any other service industry now expect the same type of customer delight from a hospital in addition to the treatment.
He wants the full value for his money, in terms of having a good doctor, friendly hospital staff, hospital ambiance, his comforts etc.
They judge the hospital on various parameters other than doctor and there view about the hospital can make or break the hospital image.
But why all of a sudden the whole industry is more worried about patient satisfaction ???
The reason is simple : One happy customer will get 2 more customer, but one unhappy customer will cost 10 other customers.
But what exactly do patients want, besides having their conditions treated???
According to a survey, patients valued the interpersonal skills of their doctors as much as if not more than their technical skills.
So how exactly can we ensure that the patients are satisfied ???
This can be a tricky question, the reason being that no two person think alike, I might feel annoyed if a Patient Relation executive keep asking me the details to fill form and try to understand my socio-economic status n all , but on other hand you might think that as a patient care from his side to understand what exactly is the requirement of the patient.
So aiming a 100% patient satisfaction is not a practical target to achieve , but all the organisation should try to achieve the maximum which they are capable of.
A very easy method of ensuring patient satisfaction is SATISFIED & MOTIVATED STAFF, when your staff is happy with the management and are motivated towards work then be assured that 70% of your work is done. Programs need to be in place to help physicians and nurses improve their bedside manners. Secondly, staff and providers need to be fully engaged, and communication is the key here. Patients would like to be acknowledged; simply greeting them as you enter their room sets the right tone for rest of your interaction with them. Next, introduce yourself. Give them your name and your specialty. This is then followed by explaining to them, step by step, in accessible language, what is going to happen and how the procedure is going to last. Finally, spend sometime answering their questions, and thank the patient before leaving their room.
It would seem like patient satisfaction is intricately linked to patient outcomes. Patients who are more satisfied are more likely to adhere to treatment plans and maintain their relationships with their healthcare providers. This essentially translates to lower readmission rates, reduced lengths of stay, and increased savings for the hospitals.
What exactly is patient satisfaction:
Many hospitals think patient satisfaction is all about keeping patients happy; they are missing the point, because patient satisfaction should also be about a hospital’s philosophy about delivery of care, and that involve the complete team of hospital from front office , doctors, nurses, billing, diagnostics, housekeeping etc.
Unfortunately, doctors spend more time improving their medical knowledge than improving their approach to patient care.
What does a hospital achieve from Patient Satisfaction :
- Greater profitability.
- Improved patient retention and patient loyalty.
- Increased patient referrals.
- Improved compliance.
- Improved productivity.
- Better staff morale.
- Reduced staff turnover.
- Improved collections.
- Greater efficiency.
- Reduced risk of malpractice suit.
- Personal and professional fulfillment.
- Name and fame to the organisation
So to sum up all the above things we can just say that A Happy Patient is Key for Success for the Hospital.
There are simple solutions to improve patient satisfaction scores. All a practice needs to do is to listen and take heed of what their patients have to say.
Labels:
ARTICLES,
Pharmacare
Wednesday, 31 August 2016
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