Physicians and Pharmacists

scenarios :

Physicians diagnose and  prescribe both

Physicians diagnose, prescribe, and supply/dispense all

Physicians prescribe and Pharmacists supply/dispense

Physicians diagnose and Pharmacists prescribe

What are other Names for Pharmacists

                  

Chemists
Druggists

Compounders

Dispensers

Apothecaries

Alchemists

Posologist

Pill pusher

Pill roller

Government allowed consultancy charges/fees by pharmacists

PCI overtook regulations under own for M.Pharm course.

PCI  course will be applied  all over India instead of VV course Central University of Rajasthan  .

PCI to follow MCI way, so that there will be similar course and rules.

Uptill now regulation for Pharmacy is done by VV university, Rajasthan and AICTE, and its difficult to coordinate between them.

Application of new PCI regulated course will change the pattern of exam conducted in Pharmacy education field, ie semester system will be applicable instead of annual exam.

A day in the life of Medical Sales Representative or Pharmacy Sales Representative

The profession of medical sales representative comes at the bottom of the pecking order when it comes to selection of a job to start a career. A medical sales representative apparently looks quite happy because of his neat dress and a pleasant demeanour. But behind the pleasant appearance lies a much maligned soul because of continuous exposure to all kinds of job related pressure. Nevertheless the day to day life of a medical representative can be full of funny surprises and full of many lessons during the journey of life. I had been witness to many interesting incidences and coincidences. While most of them helped me in learning a lot in the life, many of them were so funny that even today I can barely manage not to chuckle when I reminisce about those good old days. All the stories are inspired by real life experiences. Some of them had been experienced by me. Some others were narrated by someone else. These stories can work like a good stress busters; not only for sales professionals but also for people in other professions. Moreover, these stories can be quite useful for learning the fine nuances of the life of a sales guy.

When a physician or a pharmacist or a healthcare professional comes into a picture for mantaining health and hygiene?

Physician comes into a picture when there is a diagnosis of  disease in exaggerated form and also when there is a requirement of  diagnosis or medical treatment to disease of the patient
                                             

Pharmacist comes into a picture when there is a pharmacotherapeutic treatment to disease of the patient

Healthcare Professional comes into a picture to reduce incidence of diseases by providing preventive care, primary and curative care to the patient.

Surgeon comes into picture when there is requirement of a surgical treatment to condition of a patient

Sams e-pharmacy cum PharmaClinic cum DIC - Better Healthcare...Better Ph...

GOD

Patient Satisfaction In Healthcare

Days are over when a patient walking inside a hospital only care about the doctor giving him right treatment for his diseases. 

Today's patient is our consumer who unlike any other service industry now expect the same type of customer delight from a hospital in addition to the treatment.

He wants the full value for his money, in terms of having a good doctor, friendly hospital staff, hospital ambiance, his comforts etc. 

They judge the hospital on various parameters other than doctor and there view about the hospital can make or break the hospital image. 

But why all of a sudden the whole industry is more worried about patient satisfaction ??? 

The reason is simple : One happy customer will get 2 more customer, but one unhappy customer will cost 10 other customers. 

But what exactly do patients want, besides having their conditions treated???

According to a survey, patients valued the interpersonal skills of their doctors as much as if not more than their technical skills.

So how exactly can we ensure that the patients are satisfied ??? 

This can be a tricky question, the reason being that no two person think alike, I might feel annoyed if a Patient Relation executive keep asking me the details to fill form and try to understand my socio-economic status n all , but on other hand you might think that as a patient care from his side to understand what exactly is the requirement of the patient. 

So aiming a 100% patient satisfaction is not a practical target to achieve , but all the organisation should try to achieve the maximum which they are capable of. 

A very easy method of ensuring patient satisfaction is  SATISFIED & MOTIVATED STAFF, when your staff is happy with the management and are motivated towards work then be assured that 70% of your work is done. Programs need to be in place to help physicians and nurses improve their bedside manners. Secondly, staff and providers need to be fully engaged, and communication is the key here. Patients would like to be acknowledged; simply greeting them as you enter their room sets the right tone for rest of your interaction with them. Next, introduce yourself. Give them your name and your specialty. This is then followed by explaining to them, step by step, in accessible language, what is going to happen and how the procedure is going to last. Finally, spend sometime answering their questions, and thank the patient before leaving their room.

It would seem like patient satisfaction is intricately linked to patient outcomes. Patients who are more satisfied are more likely to adhere to treatment plans and maintain their relationships with their healthcare providers. This essentially translates to lower readmission rates, reduced lengths of stay, and increased savings for the hospitals.

What exactly is patient satisfaction:

Many hospitals think patient satisfaction is all about keeping patients happy; they are missing the point, because patient satisfaction should also be about a hospital’s philosophy about delivery of care, and that involve the complete team of hospital from front office , doctors, nurses, billing, diagnostics, housekeeping etc.

Unfortunately, doctors spend more time improving their medical knowledge than improving their approach to patient care.

What does a hospital achieve from Patient Satisfaction :

• Greater profitability.
• Improved patient retention and patient loyalty.
• Increased patient referrals.
• Improved compliance.
• Improved productivity.
• Better staff morale.
• Reduced staff turnover.
• Improved collections.
• Greater efficiency.
• Reduced risk of malpractice suit.
• Personal and professional fulfillment.
• Name and fame to the organisation

So to sum up all the above things we can just say that A Happy Patient is Key for Success for the Hospital.

There are simple solutions to improve patient satisfaction scores. All a practice needs to do is to listen and take heed of what their patients have to say.

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